RETURN & REFUND POLICY

At Dyspire, your satisfaction matters. If you’re not completely happy with your purchase, we offer a straightforward and transparent return process for eligible items.

✅ Returns Eligibility

We accept returns for both defective and non-defective items, provided they meet the following conditions:

Item must be new, unused, and in its original packaging.
Returns must be initiated within 12 days of the delivery date.
Return requests beyond the 12-day window will not be accepted.

🚫 Exchanges

We do not offer exchanges at this time. If you need a different product, we recommend initiating a return and placing a new order separately.

📍 Return Method

Currently, we accept returns in-store only.
(If this setting needs to reflect online returns instead, let me know.)

💲 Restocking & Fees

Restocking Fee: None
There are no hidden charges or deductions from your refund.

🔁 Refund Process

Once your return is received and inspected, your refund will be processed within 12 business days.
Refunds will be issued to your original method of payment.

⚠️ Important Notes

We do not accept opened, used, or damaged products unless they were received in a defective condition.
Items returned without prior authorization or outside the return window will not be accepted.
Shipping charges are non-refundable, unless the item was delivered damaged or incorrect.

📬 Start a Return

To initiate a return, please contact us with your order number and reason for return at:

Phone: +13073107125
e-mail: support@dyspire.com
Address: 1026 MckinleyAve, Steubenville, OH 43952

🕐 Support Hours: Monday to Friday, 10:00 AM – 6:00 PM (PST)

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RETURN & REFUND POLICY